Dictionary

This Glossary is provided to help guests understand more about the rental of inns, resorts and vacation rentals. It is not comprehensive but serves as a primer for terms guests may encounter in renting specialty lodging. Not all terms apply to all properties or managers.

Advance Payment

Payment by the renter to the owner equaling a portion of the total rental amount. The advance payment is applied to the total rent cost.
Origin: Vacation Rental Association

After Hours

Managers and Owners provide service during long hours, but most are not open 24 hours a day. Calls, assistance and other services provided outside of normal business hours are referred to as after hours.
Origin: Vacation Rental Association

After Hours Fees

Charges to Guests or Owners for services provided after hours. Essential services such as loss of water, power or heat are usually provided free of charge. After hours calls for non-essential services usually bear a fee.
Origin: Vacation Rental Association

AHMA - American Hotel & Motel Association

A trade association that offers benefits and services to hospitality properties and suppliers. It propose legislation affecting hotels, sponsors seminars and group study programs, conducts research, and publishes Lodging magazine.
Origin: AHMA.org Link: AHMA.org

Arrival Date

The date at which a guest arrives or is allowed to arrive and use a property. In lodging this also usually includes a time before which the guest is not allowed access.
Origin: Vacation Rental Association

Attractions

General all-inclusive term travel industry marketers use to refer to products that have visitor appeal, like museums, historic sites, performing arts institutions, preservation districts, theme parks, entertainment and national sites.
Origin: Vacation Rental Association

Availability Calendar

An online calendar which can be updated to allow renters see the dates open for a certain property (Room, Suite or Home).
See also: Common Calendar Origin: Vacation Rental Association

Average Daily Rate (ADR)

The average price paid for nightly stays at a lodging establishment. Does not directly correspond to Rack Rates (retail asking price.)
See also: Scheduled Rack Rates Origin: William May

Fleece

Another word for towels, wash cloths and math mats
See also: Textiles, linens, towels Origin: May, William

Linens

Usually cottan materials used for sheets, pillow cases and other bedding
See also: Bedding, Textiles, towlers, fleece Origin: May, William

Name Your Price

An offer to guests to specify the price they want to pay per night for lodging, and the manager then looks for lodging to meet their criteria
Origin: William May Link: VRIA.org

Obscure Rent by Owner (RBO)

When a website makes a property owners identify hidden thereby requiring guests to only communicate through their website dashboard, the rental is Obscure.
See also: Rent by Owner, Rbo Origin: May, William Link: VRIA.org

Rent By Owner

A property that is rented directly from the owner, rather than through a property management firm. Also refers to websites which offers homes directly from owners.
See also: Direct Marketing terminiology, Client, Owner, Target, Lead, Complex, Hijack Origin: Vacation Rental Association Link: VRIA.org

Textiles

All bedding, towels and other fabric products used in a lodging facility to comfort to owners, family and guests.
See also: Bedding, towels, fleece, Linens Origin: Vacation Rental Association

Towels

Fleece based materials used for bath towels, hand towes, wash clothes, bath mats
See also: Textles, fleece, bedding Origin: May, William